At Vijay Gems Goa, we are committed to delivering your jewelry safely, securely, and on time. Please read our Shipping Policy carefully for information regarding order processing, delivery timelines, and shipping guidelines.
Order Processing
- All orders are processed after successful payment confirmation.
- Standard orders are usually processed within 2–5 business days.
- Customized or personalized jewelry orders may require additional processing time.
Shipping & Delivery
- We offer shipping across India for our jewelry collections.
- Delivery timelines may vary depending on location, product availability, and courier services.
- Estimated delivery time is generally between 5–10 business days after dispatch.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products or order values.
Order Tracking
Customers will receive shipping confirmation and tracking details once the order is dispatched, allowing them to track their shipment status.
Packaging & Security
All jewelry products are carefully packed using secure and protective packaging to ensure safe delivery and maintain product quality during transit.
Delivery Delays
While we aim for timely deliveries, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, public holidays, or remote delivery locations. Vijay Gems Goa will not be held responsible for delays beyond our control.
Incorrect Address Information
Customers are requested to provide accurate shipping and contact details while placing orders. Vijay Gems Goa is not responsible for delivery issues caused by incorrect or incomplete address information.
Damaged Packages
If you receive a damaged package, please contact us immediately with photos and order details for prompt assistance.
Contact Us
For shipping-related queries or support, feel free to contact us:
📍 Vijay Gems Goa
📞 +91-9960195500
📧 tailor9960195500@gmail.com